1. General Provisions

This Privacy Policy outlines the principles of processing personal data of users of the website chreptiow.pl, hereinafter referred to as the “Service,” operated by Stanica Kresowa Chreptiów, hereinafter referred to as the “Hotel.”

We respect the privacy of users of our Service and strive to protect their personal data. The processing of personal data is carried out in accordance with applicable laws, including the Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).

2. Data Controller

The data controller for personal data collected through the Service is Stanica Kresowa Chreptiów, based in Chreptiów, Poland. For matters related to personal data processing, you can contact us via email at: recepcja@chreptiow.pl or by mail at our registered address.

3. Scope of Collected Data

When using the Service, we may collect the following personal data:

• Name and surname,
• Email address,
• Phone number,
• Residential address,
• Payment information (in case of a reservation),
• Information about stay preferences (e.g., room type, special requests).

4. Purposes of Data Processing

Personal data of users are processed for the following purposes:

• To fulfill reservations at our Hotel,
• To contact the user regarding reservation matters,
• To send marketing information (if the user has consented to this),
• To handle complaints and inquiries,
• To comply with legal obligations.

5. Legal Bases for Processing

The processing of personal data is based on:

• Article 6(1)(b) GDPR – for the performance of a contract, i.e., hotel reservation,
• Article 6(1)(a) GDPR – based on the user’s consent (e.g., for marketing purposes),
• Article 6(1)(c) GDPR – to fulfill legal obligations of the Data Controller.

6. Data Sharing

Personal data of users may be shared with the following recipients:

• Data processors on behalf of the Data Controller (e.g., IT service providers, payment operators),
• Public authorities, where required by law.

7. User Rights

Users of the Service have the right to:

• Access their personal data,
• Rectify inaccurate or incomplete data,
• Erase data (right to be forgotten),
• Restrict data processing,
• Data portability,
• Object to data processing,
• Withdraw consent for data processing (if processing is based on consent),
• File a complaint with a supervisory authority.

8. Data Retention Period

Personal data is retained for the period necessary to fulfill the purposes of processing mentioned in point 4, or until consent is withdrawn (if consent was the basis for processing).

9. Cookies

The Service uses cookies to identify user sessions, remember user preferences, and analyze website traffic. Users can manage cookie settings through their web browser settings.

10. Changes to the Privacy Policy

The Hotel reserves the right to make changes to this Privacy Policy. Users will be informed of any changes through the publication of a new version of the Privacy Policy on the website chreptiow.pl.

11. Contact

For any questions or concerns regarding this Privacy Policy, please contact us at: recepcja@chreptiow.pl.